This privacy policy explains how Pepa Cleaning (“we”, “us”) handles your personal information when you use pepacleaning.com or contact us. We keep things simple: we only collect what we need to reply to you and to run our cleaning business.
Who we are
Pepa Cleaning is a cleaning services business based in Hampton, London. You can reach us at contact@pepacleaning.com or on +44 7721 830704.
What we collect
When you contact us through the form on this site, by email, by phone or on WhatsApp, we receive the details you choose to share, such as your name, phone number, email address, your address or postcode, and information about the job you want done.
How we use it
We use your details to reply to your enquiry, give you a quote, arrange and carry out the work, and keep basic records of jobs we have done. We do not sell your information and we do not send marketing emails.
WhatsApp and phone
If you contact us on WhatsApp, your messages are also handled by WhatsApp under their own privacy policy. We only use the conversation to deal with your enquiry and booking.
Cookies and analytics
This site may use basic cookies needed for it to work and simple analytics to understand how visitors use the site. You can block cookies in your browser settings at any time.
How long we keep information
We keep enquiry and booking details only as long as we need them for the job and our basic business records, then we delete them.
Your rights
You can ask us at any time what information we hold about you, ask us to correct it, or ask us to delete it. Email contact@pepacleaning.com and we will sort it out.
Changes to this policy
If we change this policy we will update this page. Last updated July 2026.